About Us & Why Us

Leading the Consumer Debt Relief Industry since 2000 with Training, Certification and Professional Development. Bringing the industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge.

Our History

The IAPDA was formed in the year 2000 to provide the Consumer Debt Relief industry with a fully online training and certification program for individuals providing debt relief services to consumer clients. Since 2000 the IAPDA certification training program has provided over 7000 individuals and companies of all sizes the necessary industry orientation, training and certifications needed for company sales and customer service staff. The IAPDA is North America’s leading debt settlement, credit counseling and student loan consolidation training and certification programs. We lead the industry and are the training gold standard for consumer debt relief professionals.


TrainAndCertify.org provides the leading web based (100% online) training and certification programs for sales and customer service reps in various consumer focused industries. TrainAndCertify.org currently serves the Consumer Debt Relief industry (IAPDA), the Vehicle Service Contract industry (ACVPP & VPA) and the Student Loan Consolidation industry (AFSLR), its impact on the success of an industry and its organizations is significant. Bringing each industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge.

The Benefits to Your Company

There are many reasons your employees should pursue IAPDA professional certifications. Earning a certificate and designation validates the person’s high-level of expertise and often leads to added prestige... not to mention the fact that a professional certification generally puts holders ahead of the pack. Encouraging your employees to earn a professional certification will tell your clients that your company holds its staff to the highest professional standards and will take very good care of them. Your clients will feel safer and more secure knowing they’re in certified hands.

- Some of Our Clients - Top Debt Relief Companies -

The IAPDA Accredited Service Center credential validates an organization's level of commitment to staff training and certification, resulting in competitive differentiation and consumer confidence. It identifies organizations that employ a significant percentage of IAPDA certified sales, customer service and debt negotiation staff. IAPDA certifications establishes a level of comfort with consumers, creditors/collectors and legislators. It shows that a company's staff member has met important industry requirements by obtaining IAPDA certifications, recognized and trusted industry credentials.