The IAPDA Accredited Service Center credential validates an organization's level of commitment to staff training and certification, resulting in competitive differentiation and consumer confidence. It identifies organizations that employ a significant percentage of IAPDA certified customer service and debt negotiation staff.
IAPDA certifications establish a level of comfort with consumers, creditors/collectors and legislators. It shows that a company's staff member has met important industry requirements by obtaining IAPDA certifications, recognized and trusted industry credentials.
IAPDA Accredited Service Centers have all commited to having their customer service and debt negotiation staff members obtain and maintain current IAPDA certification(s).
Each participating company will demonstrate complete transparency by displaying their address, phone, website URL and names of all current IAPDA certified staff members.