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I.A.P.D.A. Operations Manager

Pricing

Individual

$350 / each Enroll Now

Recertification

$175 Renew Now

Volume Discounts Available

11 - 25 Credits
$300
26 - 50 Credits
$250
51 - 99 Credits
$200
100 + Credits
$175
* Pre-Paid Certification Credits Do Not Expire

Details

Includes:

  • I.A.P.D.A Operations Manager Certificate for your wall and social media post.
  • I.A.P.D.A Operations Manager Badge to add to your email signature.
  • I.A.P.D.A Diversity and Equality Certificate for your wall and social media post.
  • I.A.P.D.A Diversity and Equality Badge to add to your email signature.

I.A.P.D.A Operation Manager Video Module

I. Introduction

II. Key Responsibilities of a Debt Settlement Operations Manager
A. Manage the Debt Settlement Program
B. Oversee Client Services
C. Monitor Performance and Compliance
D. Manage Staff
E. Develop Strategies
F. Develop Documentation
G. Develop and Manage Budgets
H. Negotiate with Creditors
I. Manage Disputes and Litigation

III. The Day-to-Day Work of a Debt Settlement Operations Manager
A. Client Intake
B. Review of Accounts
C. Negotiation with Creditors
D. Client Compliance
E. Tracking Performance
F. Reporting
G. HR Management

IV. Selection and Training of Staff
A. Job Descriptions
B. Recruiting Process
C. Training

V. Risk Management
A. Regulatory Compliance
B. Financial Risk
C. Reputational Risk

VI. Conclusion

Articles

  • I.A.PD.A Operations Training Video

    Debt settlement is a process used by consumers to negotiate with their creditors to reduce the amount of debt they owe. Debt settlement operations managers are responsible for overseeing the entire debt settlement process, including managing staff, developing strategies, and monitoring performance and compliance. This guide provides an overview of the key duties and responsibilities of debt settlement operations managers, their day-to-day activities, and tips for selecting and training staff, as well as risk management strategies.
  • I.A.P.D.A Diversity and Equality Training

    I.A.P.D.A Diversity and Equality Training
  • DSI Video Module

    DSI Video Module
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