Credit Negotiator
Credit Negotiator
Description
Job Description:
Credit Negotiators will
work in a fast paced, performance-based environment. We are looking for
high-energy, individuals to join our growing Credit Negotiator Account
Management team. As a Credit Negotiator you will be responsible for calling
creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no
cold calling! You work as the middleman, responsible for negotiating our existing
clients accounts, acting more as a Liaison. Negotiators will be responsible for
prioritizing day to day tasks to maximize production.
We are seeking goal
driven, competitive and self-motivated team members who want to work as a
consultant within the financial services industry.
Perks:
- Competitive base wage + uncapped
commission!
- 40-hour work week, great
work-life balance
- Fully Remote - all equipment provided
- Weekly, monthly incentives and
contests
- No weekends
- Casual, fun work environment
Duties:
- Negotiating the designated
minimum settlements
- Proper calculation of settlement
payments
- Developing an expansive network
of creditor contacts to aid in settlement
- Actively working settlements and
execute orders using the company’s central database
- Making outbound and answering
inbound calls between clients and creditors
- Responsible for overcoming
objections when needed
- Works from the established
Negotiations queue to settle client debts
- Responds to all questions and
inquiries using procedures that fall within established quality control
points and Standard Operating Procedures (SOP’s)
- Applies critical thinking skills
to determine appropriate solutions while overcoming obstacles to improve
settlement rates
- Provide customers with accurate
information regarding their financial analysis
- Maintaining a consultative
relationship with the customer throughout the process
Qualifications:
- Bachelor’s degree or equivalent
preferred, not required
- Ability to successfully
multi-task, work in fast-paced environment and manage accounts
- Must be computer literate with
the ability to input and retrieve data from CRM systems
- Ability to write professional and
informative email correspondence
- Establish and maintain strong
working relationships with internal and external clientele
- Must be proficient in Microsoft
Word, Excel and Outlook
- Proven track record of
maintaining, prospecting, and developing an account base
Details
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